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At The Buddy Box (https://thebuddybox.uk/), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our services.
We may collect the following types of information:
✅ Personal Information — such as your name, email address, phone number, delivery address, and payment details when you place an order or contact us.
✅ Usage Data — such as your IP address, browser type, pages visited, and time spent on the site, collected automatically through cookies and similar technologies.
✅ Communication Data — such as messages, feedback, or customer service inquiries you send to us.
We use your data to:
Process and deliver your orders.
Communicate with you about your orders, promotions, or updates.
Improve our website, products, and services.
Comply with legal obligations.
We do not sell or rent your personal information. We may share your data with:
Service providers (such as payment processors and delivery partners) who help us fulfill orders.
Legal or regulatory authorities when required by law.
Other parties with your explicit consent.
We use cookies and similar technologies to improve your experience, understand site usage, and provide personalized content. You can manage cookie settings through your browser.
We implement appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no online transmission is 100% secure, so we cannot guarantee absolute security.
Depending on your location, you may have the right to:
Access, update, or delete your personal data.
Object to or restrict certain data processing.
Withdraw consent where applicable.
To exercise these rights, contact us using the details below.
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.