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Terms & Conditions

Welcome to The Buddy Box (https://thebuddybox.uk/). By accessing or using our website and services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.


1. Introduction

The Buddy Box (“we,” “our,” “us”) provides healthy meal boxes and delivery services. By using our website, you agree to these Terms, our Privacy Policy, and any other policies posted on our site.


2. Eligibility

You must be at least 18 years old or have the permission of a parent or guardian to use this website and make purchases.


3. Products and Services

We strive to provide accurate descriptions of our products and services. However, we do not guarantee that product descriptions, prices, or other content are error-free. We reserve the right to correct any errors or update information at any time.


4. Orders and Payment

  • All orders are subject to acceptance and availability.

  • Payment must be made at the time of ordering via the payment methods provided on our site.

  • We reserve the right to refuse or cancel any order for any reason.


5. Delivery

We aim to deliver your order promptly, but delivery times may vary due to circumstances beyond our control. We are not liable for late deliveries but will make reasonable efforts to resolve any issues.


6. Returns and Refunds

Due to the perishable nature of our products, returns are generally not accepted. If you are dissatisfied with your order, please contact us within 24 hours, and we will assess refunds or replacements on a case-by-case basis.


7. Health and Allergies

Our products may contain or come into contact with allergens. It is your responsibility to review ingredient lists and notify us of any dietary restrictions or allergies before ordering.


8. Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of The Buddy Box and is protected by copyright and trademark laws. You may not use or reproduce any content without our written permission.


9. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages arising from your use of our website or products, to the fullest extent permitted by law.


10. Changes to Terms

We reserve the right to update or modify these Terms at any time. Continued use of the site after changes are posted constitutes your acceptance of the revised Terms.


11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of [insert jurisdiction, e.g., England and Wales].

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